business FAQ
WHICH AREAS DO YOU WORK IN?
We are based out of Whitby, Ontario. We proudly provide plumbing services;
- In Durham Region (Pickering, Ajax, Whitby, Brooklin, Oshawa, Port Perry, Bowmanville, Uxbridge)
- Throughout the GTA (Toronto, Markham, Stouffville, Vaughan, York Region, Maple, Woodbridge, Richmond Hill, Scarborough, North York)
- To our friends to the East (Cobourg, Port Hope, Newtonville, Newcastle, Port Granby).
WHAT ARE YOUR HOURS?
Our current operating hours are as follows;
Monday 3:00pm - 7:00pm
Tuesday 3:00pm - 7:00pm
Wednesday 3:00pm - 7:00pm
Thursday 3:00pm - 7:00pm
Friday 2:00pm - 6:00 pm
Saturday 9:00am - 1:00pm
Sunday 9:00am - 1:00pm
Monday 3:00pm - 7:00pm
Tuesday 3:00pm - 7:00pm
Wednesday 3:00pm - 7:00pm
Thursday 3:00pm - 7:00pm
Friday 2:00pm - 6:00 pm
Saturday 9:00am - 1:00pm
Sunday 9:00am - 1:00pm
invoicing & payment faq
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept;
- Cash
- Cheques (payable to Snake and Wrench Plumbing Inc.)
- Debit
- E-transfer
- PayPal
do you charge hst?
Yes, we are registered with the CRA and charge HST.
Our HST number is found on all of invoices.
Our HST number is found on all of invoices.
client faq
WHAT DO I DO WITH MY OLD TOILET?
If we recently replaced your toilet, this is how to dispose of your old toilet;
- In Durham Region you can have your toilet picked up for free, please schedule an appointment based on the instructions for your city; www.durham.ca/en/living-here/know-before-you-throw.aspx#!rc-cpage=31161
- In Markham this is offered as part of your regular clear bag garbage collection; details are here. www.markham.ca/wps/portal/home/neighbourhood-services/recycling-garbage/services/furniture-bulky-items/10-furniture-and-bulky-items
- In the Town of Stouffville this is part of your regular bi-weekly garbage collection; www.townofws.ca/en/residents/special-collections-disposal.aspx
- In the City of Toronto they are accepted at the curb; www.toronto.ca/services-payments/recycling-organics-garbage/houses/oversized-metal-items/
- In Vaughan toilets are collected on designated garbage collection days; https://www.vaughan.ca/services/residential/solid_waste_management/bulky_items_garbage/Pages/default.aspx